Shipping policy

Shipping Policy

Thank you for choosing Cuir De Lys.

Every wallet is handcrafted with care in Québec, Canada. We take pride in producing small-batch leather goods built to last for years to come.

Processing Time

Orders are typically prepared and shipped within 2-5 business days.

During periods of high demand, processing times may be slightly longer. If this occurs, customers will be notified as soon as possible.

Shipping Destinations

We currently ship throughout Canada and the United States.

For international shipping inquiries, please contact us before placing your order.

Shipping Rates

Shipping rates are calculated at checkout based on the destination and selected shipping method.

Any available free shipping promotions will be clearly displayed on our website.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

Delivery Times

Estimated delivery times:

- Canada: 2-8 business days

- United States: 5-10 business days

Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, customs processing, or other factors outside of our control.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.

CUIR DE LYS is not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you in locating your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to an incorrect address may be subject to additional shipping charges for reshipment.

Contact

If you have any questions regarding shipping, please contact:

contact@cuirdelys.com

CUIR DE LYS